www.saivasystem.com is a property of Saiva System India Pvt. Ltd., established under laws of India, having its registered office at A-38K, Sector 64, Gautam Buddh Nagar, Noida, Uttar Pradesh, India - 201301.
The terms "Saiva System India", "Company", "we", "us" and "our" refer to the Saiva System India Pvt. Ltd.
The term "Saiva System India Pvt. Ltd. platform" refers to www.saivasystem.com or any other digital medium and other offline sources of Saiva System India Pvt. Ltd. and includes Saiva System India Pvt. Ltd. advertising services ("Ad Services").
The terms “you” and “your" refer to the user of www.saivasystem.com or any other digital medium and other offline sources of Saiva System India Pvt. Ltd. and also includes user of Saiva System India Pvt. Ltd. advertising services ("Ad Services").
The term “Group” means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person.
TYPES OF DATA COLLECTED
Among the types of Personal Data that the website www.saivasystem.com or any other digital medium collects, by itself or through third parties, there are: Cookies; Usage Data; email address; Data communicated while using the service; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example).
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using the website www.saivasystem.com or any other digital medium. Unless specified otherwise, all Data requested by the website www.saivasystem.com or any other digital medium is mandatory and failure to provide this Data may make it impossible for the website www.saivasystem.com or any other digital medium to provide its services. In cases where the website www.saivasystem.com or any other digital medium specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact Saiva System India Pvt. Ltd.
Users are responsible for any third-party Personal Data obtained, published or shared through the website www.saivasystem.com or any other digital medium and confirm that they have the third party's consent to provide the Data to the Owner.
INFORMATION WE COLLECT FROM YOU
HOW WE MAY USE THE USER INFORMATION
By entering your User Information, you accept that we may retain your User Information and that it may be held by us or any Partners that processes it on our behalf. We, along with our Partners, shall be entitled to use your User Information for the following purposes:
If you use Saiva System India Pvt. Ltd. platform, we may collect information about your IP address and the browser you are using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
WAYS OF COLLECTING INFORMATION
We collect information directly from you
We collect information directly from you when you register on the Saiva System India Pvt. Ltd. platform(s). We also collect information if you post a comment on Saiva System India Pvt. Ltd. platform(s) or ask us a question through phone or email or any other source of communication.
MODE AND PLACE OF PROCESSING THE DATA
Methods of processing
Saiva System India Pvt. Ltd. takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to Saiva System India Pvt. Ltd., in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the website www.saivasystem.com or any other digital medium (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by Saiva System India Pvt. Ltd. The updated list of these parties may be requested from Saiva System India Pvt. Ltd. at any time.
Legal basis of processing
Saiva System India Pvt. Ltd. may process Personal Data relating to Users if one of the following applies:
In any case, Saiva System India Pvt. Ltd. will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Data is processed at Saiva System India Pvt. Ltd.’s operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside India or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by Saiva System India Pvt. Ltd. to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Saiva System India Pvt. Ltd. may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, Saiva System India Pvt. Ltd. may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The purposes of processing
The Data concerning the User is collected to allow Saiva System India Pvt. Ltd. to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Remarketing and behavioral targeting, Advertising, Advertising serving infrastructure, Displaying content from external platforms, Handling payments, Interaction with external social networks and platforms, SPAM protection, Interaction with live chat platforms, Content commenting, Contacting the User and Commercial affiliation.
USE OF YOUR PERSONAL INFORMATION
We use information to contact you
We might use the information you provide to contact you for confirmation of a service on Saiva System India Pvt. Ltd. platform or for other promotional purposes.
We use information to abide by the contracts
We might use the information you provide to carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services.
We use information to respond to your requests or questions
We might use your information to confirm your registration for rendering services we offer.
We use information to improve our services
We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We might also use your information to understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries and to generate and review reports and data about, and to conduct research on, our user base and Service usage patterns. If you are a partner company, we may use the information to track the progress of your service to our customers.
We use information to look at site trends and client interests
We may use your information to make our website and services better. We may combine information we get from you with information about you we get from third parties. We may use your information to provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we may contact you by electronic means (e-mail or SMS or telephone) with information about these services.
We use information for security purposes
We may use information to protect our company, our customers, our clients or our Saiva System India Pvt. Ltd. platform(s).
We use information for marketing purposes
We might send you information about special promotions or offers. We might also tell you about new features or services or enroll you in our newsletter. These might be our own offers or services, or third-party offers or services we think you might be interested in. We may use the information to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
We use information as otherwise permitted by law
We may combine the information that we receive from third parties with the information you give to us and information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation. We analyze the log files of our Saiva System India Pvt. Ltd. platform(s) that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behaviour on the site, to improve our product and services, and to gather demographic information about our user base as a whole.
SHARING/DISCLOSURE/DISTRIBUTION OF YOUR INFORMATION WITH THIRD PARTIES
We will share information with third parties who perform services on our behalf
We may share your information with our vendors, consultants, marketing partners, research firms and other service providers or business partners, such as payment processing companies, to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyze and improve the use of our Services, to process and collect payments. We may also use vendors for other projects, such as conducting surveys or organizing sweepstakes for us. Some vendors may be located outside of India.
We will share information with Advertisers and advertising networks
We may share information if we think we have to in order to comply with the law or to protect ourselves
We may share information for Internal Use or may share it with any successor to all or part of our business
For example, if part of our business is sold, we may give your information as part of that transaction. We may also share your information with any present or future member of our group or affiliates for our internal business purposes.
We may share your information for reasons not described in this policy
We may share your information other than as described in this Policy if we notify you and you consent to the sharing. We will inform you before we do this.
THE RIGHTS OF USERS
Users may exercise certain rights regarding their Data processed by Saiva System India Pvt. Ltd.
In particular, Users have the right to do the following:
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in Saiva System India Pvt. Ltd. or for the purposes of the legitimate interests pursued by Saiva System India Pvt. Ltd., Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification.
Any requests to exercise User rights can be directed to Saiva System India Pvt. Ltd. through the contact details provided in this document, the website www.saivasystem.com or any other digital medium. These requests can be exercised free of charge and will be addressed by Saiva System India Pvt. Ltd. as early as possible and always within one month.
ADDITIONAL INFORMATION ABOUT DATA COLLECTION AND PROCESSING
The User's Personal Data may be used for legal purposes by Saiva System India Pvt. Ltd. in Court or in the stages leading to possible legal action arising from improper use of its website www.saivasystem.com or any other digital medium or related Services. The User declares to be aware that Saiva System India Pvt. Ltd. may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
System logs and maintenance
For operation and maintenance purposes, the website www.saivasystem.com or any other digital medium and any third-party services may collect files that record interaction with the website www.saivasystem.com or any other digital medium (System logs) use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from Saiva System India Pvt. Ltd. at any time.
How “Do Not Track” requests are handled
This website www.saivasystem.com or any other digital medium do not support “Do Not Track” requests. To determine whether any of the third-party services it uses honour the “Do Not Track” requests, please read their privacy policies.
YOUR PRIVACY RIGHTS AND HOW TO EXERCISE THEM
The right to know and to portability
You have the right to request that we disclose to you:
The disclosure described above will be limited to the personal information collected or used over the past 12 months.
If we deliver our response electronically, the information enclosed will be "portable" i.e., delivered in an easily usable format to enable you to transmit the information to another entity without hindrance – provided that this is technically feasible.
The right to request the deletion of your personal information
You have the right to request that we delete any of your personal information, subject to exceptions set forth by the law (such as, including but not limited to, where the information is used to identify and repair errors on this website www.saivasystem.com or any other digital medium, to detect security incidents and protect against fraudulent or illegal activities, to exercise certain rights etc.).
If no legal exception applies, as a result of exercising your right, we will delete your personal information and direct any of our service providers to do so.
How to exercise your rights
To exercise the rights described above, you need to submit your verifiable request to us by contacting us via the details provided in this document.
For us to respond to your request, it is necessary that we know who you are. Therefore, you can only exercise the above rights by making a verifiable request which must:
We will not respond to any request if we are unable to verify your identity and therefore confirm the personal information in our possession actually relates to you.
If you are an adult, you can make a verifiable request on behalf of a minor under your parental authority.
You can submit a maximum number of 2 requests over a period of 12 months.
How and when we are expected to handle your request
We will confirm receipt of your verifiable request within 10 days and provide information about how we will process your request.
We will respond to your request within 45 days of its receipt. Should we need more time, we will explain to you the reasons why, and how much more time we need. In this regard, please note that we may take up to 90 days to fulfill your request.
Our disclosure(s) will cover the preceding 12-month period.
Should we deny your request, we will explain you the reasons behind our denial.
We do not charge a fee to process or respond to your verifiable request unless such request is manifestly unfounded or excessive. In such cases, we may charge a reasonable fee, or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind it.
By using the Saiva System India Pvt. Ltd. platform and the Services provided therein, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the policy, please do not use or access the Saiva System India Pvt. Ltd. platform.
Authenticating users; Remembering user preferences and settings; Determining the popularity of content; Delivering and measuring the effectiveness of advertising campaigns; Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services.
A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in email messages or newsletters to determine whether the message has been opened and for other analytics.
DATA SECURITY PRECAUTIONS
We have in place appropriate technical and security measures to secure the information collected by us. We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Saiva System India Pvt. Ltd. platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
Please be aware that the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Saiva System India Pvt. Ltd. platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.
THIRD PARTY SITES
This Policy shall also not apply to any information you may disclose to any of our service provider’s/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
GOVERNING LAW AND JURISDICTION
If you wish to exercise any of these rights or have any questions about this Policy, you may contact us in the following ways:
Saiva System India Pvt. Ltd.,
A-38K, Sector 64, Noida,
Gautam Buddh Nagar, Uttar Pradesh, India-201301.
By email: firstname.lastname@example.org
By telephone: +0120-6019213